Terms of service

 

Effective Date: [31/07/2026]

Welcome to [grabox.in] (“Website”, “Platform”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our website and services. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. Eligibility

By using this Website, you represent and warrant that:

  • You are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into binding contracts under applicable Indian laws.
  • The information you provide is accurate and complete.

2. Account Terms

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate, current, and complete information.
  • Keep your login credentials secure.
  • Be responsible for all activities carried out under your account.
  • Notify us immediately if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate accounts that violate these Terms or applicable laws.

3. Pricing and Payment

  • All prices displayed on the Website are in Indian Rupees (INR), unless stated otherwise.
  • Prices are subject to change without prior notice.
  • Applicable taxes, shipping charges, and other fees will be displayed during checkout.
  • Payment must be completed through the payment methods available on the Website.
  • Orders will only be processed after successful payment verification.
  • In case of pricing errors, we reserve the right to cancel or modify affected orders.

4. Product Descriptions

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate.

However:

  • Product images are for illustrative purposes only.
  • Actual colors and appearance may vary depending on your device.
  • Minor variations in packaging, design, or specifications may occur.
  • We do not guarantee that all descriptions are completely error-free.

We reserve the right to correct any errors, inaccuracies, or omissions at any time.

5. Order Acceptance

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Accept or reject any order at our sole discretion.
  • Cancel orders due to pricing errors, stock shortages, suspected fraud, or other operational reasons.
  • Request additional verification before processing an order.

If your order is cancelled after payment has been received, the applicable refund will be processed according to our Refund Policy.

6. Shipping and Delivery

  • Orders will be shipped to the delivery address provided by the customer.
  • Estimated delivery timelines are indicative only and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.
  • Customers are responsible for providing accurate shipping information.
  • We are not responsible for delays caused by incorrect addresses or customer unavailability.

Shipping charges and delivery timelines will be displayed during checkout where applicable.

7. Returns and Refunds

Our Returns and Refund Policy is available separately on the Website.

Unless otherwise stated:

  • Return requests must be submitted within [1] days of delivery.
  • Products must be unused, in original condition, and include all original packaging.
  • Certain products may not be eligible for return due to hygiene, customization, or legal restrictions.
  • Refunds will be processed after inspection and approval of the returned product.
  • Shipping charges may be non-refundable unless the return is due to our error or a defective product.

8. Prohibited Uses

You agree not to:

  • Violate any applicable laws or regulations.
  • Use the Website for fraudulent or unlawful purposes.
  • Interfere with the security or functionality of the Website.
  • Upload malicious software, viruses, or harmful code.
  • Attempt unauthorized access to our systems or user accounts.
  • Copy, reproduce, distribute, or exploit Website content without prior written permission.
  • Misrepresent your identity or provide false information.

Violation of these Terms may result in suspension or termination of your access.

9. Intellectual Property

All content on the Website, including logos, trademarks, graphics, images, text, software, and design elements, is owned by or licensed to us and is protected by applicable intellectual property laws.

You may not use, copy, reproduce, or distribute any content without our prior written consent.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

  • We shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Website or products purchased through it.
  • Our total liability for any claim shall not exceed the amount paid by you for the relevant order.
  • We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, government actions, internet outages, or courier disruptions.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in [1], India.

12. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated Terms will be posted on this Website with a revised Effective Date. Continued use of the Website after such updates constitutes your acceptance of the revised Terms.

13. Contact Information

If you have any questions regarding these Terms, you may contact us:

Website: [grabox.in]

Email: [armaanvirk580@gmail.com]

Business Name: grabox.in

Before publishing, make sure the placeholders are replaced with your actual business name, registered address, return window, effective date, and the city whose courts will have jurisdiction. You should also ensure these Terms are consistent with your Privacy Policy, Shipping Policy, and Returns & Refund Policy.