Shipping policy


Shipping Policy

Last Updated: [31/07/2026]

Thank you for shopping with [Your Store Name]. We are committed to delivering your order as quickly and safely as possible. Please read our shipping policy below.

1. Order Processing

  • All orders are processed within [1–3] business days after payment is successfully received.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • Once your order has been processed and shipped, you will receive a confirmation email with your tracking details.

2. Shipping Methods

We offer the following shipping options:

  • Standard Shipping: [Estimated delivery time]
  • Express Shipping (if available): [5-7 days]
  • Free Shipping: Available on orders over ₹[1000] (if applicable).

Shipping options available at checkout may vary depending on your location.

3. Delivery Timeframes

Estimated delivery times are:

  • Within India: [5–10] business days
  • International Orders (if available): [10–25] business days

Please note that these are estimated delivery times and are not guaranteed.

4. Shipping Costs

Shipping charges are calculated at checkout based on:

  • Delivery location
  • Shipping method selected
  • Order value or weight

Any applicable shipping fees will be clearly displayed before you complete your purchase.

5. Tracking Your Order

Once your order has been shipped, you will receive an email containing:

  • Your tracking number
  • Tracking link
  • Carrier information

Please allow 24–48 hours for tracking information to become active.

6. Delivery Delays

While we do our best to ensure timely delivery, delays may occur due to circumstances beyond our control, including:

  • High order volumes
  • Weather conditions
  • Customs clearance (for international shipments)
  • Courier service disruptions
  • Public holidays or natural disasters

If your order is delayed, we appreciate your patience and will assist you in tracking your shipment.

7. Incorrect Address

Please ensure your shipping address is accurate before placing your order.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Additional shipping charges may apply if a package needs to be reshipped.

8. Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within [7] days of the expected delivery date.

Please include:

  • Your order number
  • Photos of the damaged package (if applicable)
  • A brief description of the issue

We will work with the shipping carrier to resolve the matter as quickly as possible.

9. Contact Us

If you have any questions regarding shipping, please contact us:

Email: [supportgrabox@gmail.com]
Phone: [+91-7027061060]
Business Hours: [10:00AM- 6:00PM]
Website: [www.grabox.in]

Thank you for choosing [Your Store Name]. We appreciate your business and look forward to serving you.